Eclipse Technology Services Australia
We're all about Service.
Our core principal is that Customer Service is first and foremost in a successful working relationship. We work hard to keep you updated and informed, enabling you to make the best decisions for your business. Impartiality and Honesty from all parties is central to our success.
The best decisions are made when all parties have all the facts. Obvious really. Get the most out of your Investment by having regular contact with your IT company, and not just when something breaks.
Building trust with your IT department is crucial. We work hard to ensure our customers understand our solutions are based on their business needs, not ours. By working with a flat fee & zero margin on the products, services and licenses we resell, we don't bias your decisions in any way.
We are a team who understands that our success depends on your success. Maintaining a focus on your services & ensuring a dependable platform is a key component in that success; and ultimately a great outcome for everyone.
With ongoing growth and diversification in our business units our IT infrastructure was not keeping pace with the rate of change. We needed a holistic review of our IT strategy and a plan developed that would lead us to incorporate all our data networks, phone systems and print solutions together.
ETS was chosen for their expert approach to our problem and their ability to deliver results in alignment with our budget and also without business interruption. We now enjoy a single stable network for all our business entities, reducing the cost of duplication, improving efficiency and significantly enhancing security.
We needed to breathe new life into our ailing network, and ETS conducted a comprehensive review of our system, & presented us with an informative network review and an affordable project plan to make our network healthy again.
With ETS' help, we are able to keep our IT spend in line with business priorities, and that helps us leverage greater value out of every dollar we spend.
We’ve been engaged with ETS for over a decade now, who have been instrumental in our efficiency and growth.
From managing the roll out of an entire business management system, to supporting us through growth into Western Australia & Queensland, our IT partners have made our infrastructure just work.